Discovery
Record when the condition was found, who found it, what was observed, and any immediate safety concern.
Initial Loss Timeline
A simple chronology from discovery through claim opening.
The timeline is designed to preserve facts, not predict claim timing or outcomes.
Source control
Record when the source was stopped or isolated and by whom.
Emergency mitigation
Record contractor arrival, extraction, containment, material removal, cleaning, equipment placement, and monitoring events.
Documentation
Organize photographs, readings, invoices, contents observations, and factual communications.
Claim opened
If reported, record the carrier, date, claim number, and initial contact information. The insurance education pathway stops here.